Privacy & Security
PRIVACY:
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
– To personalize your experience
Your information helps us to better respond to your individual needs.
– To send periodic emails, ONLY in case you signed up to receive our newsletter.
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
DO WE USE COOKIES?
We may use cookies only to ease your navigation through the website.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
CHILDRENS ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), our policy is located at .
ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline.
TERMS AND CONDITIONS
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms and conditions
YOUR CONSENT
By using our site, you consent to our websites privacy policy.
CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes on this page.
CONTACTING US
If there are any questions regarding this privacy policy you may contact us using the information below.
SECURITY:
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We store all user information in databases protected via a variety of access controls as well as being physically located in a secure facility. This data is accessed only for the purposes specified in this privacy statement.
REFUND:
We take pride in our reputation for quality, value, and sustainability. Sample orders cannot be cancelled or returned once the wood is cut.
DELIVERY:
We insure each order during the time of transit until it is delivered to your specified delivery address. After goods are delivered, responsibility for your purchased passes to you. If you have specified a recipient who is not you, then you accept that evidence of a signature by them as evidence of delivery and fulfillment by Indusparquet and transfer of responsibility in the same way. In order to keep our shipping and handling rates low, we reserve the right to combine shipments, choose the delivery carrier and method of shipping at our own discretion.
PURCHASING STATEMENT:
Indusparquet is the original and largest producer of premium Brazilian Hardwood Flooring and in the world. Our products are manufactured with exquisite quality and care to ensure ultimate performance for you the consumer. To maintain the integrity of our brand, Indusparquet has partnered with top retailers across the world that are not only trained in our products and programs but also offer professional installation services for the markets they serve. In addition, our authorized dealers have physical locations that maintain our most current merchandising and sampling. Indusparquet recommends that you purchase your flooring or decking from one of these authorized dealers so that you may see large samples of our products and receive professional advice on what products and applications will best suit your space and environment. Please refer to our dealer locator to find an authorized dealer in your area.
The Internet is a powerful tool for the marketing of products and services and is even a common method for purchasing commodity type products. Indusparquet recognizes these facts and utilizes the web as part of our marketing campaign to tell the world about our company and products.
In some cases, you might find our products available for sale on the Internet like it is a commodity. If you choose to purchase our products via the web, please be aware of the following. Indusparquet will not warrant its products when purchased over the Internet. Our products and programs are meant to be sold and serviced through one of our authorized dealers for the reasons stated above. Furthermore, Indusparquet cannot guarantee that the products you purchased are first quality goods. Indusparquet does not provide advice for professional installation for specific job applications to the consumer rather we supply installation guidelines to our trained retailers and they must apply them in their particular markets where they are the experts.
